Tech Secure: Transform Your Organisation's Digital Security and Infrastructure
The digital landscape is changing rapidly, and your organisation cannot afford to be left behind. Recent research shows that community and voluntary organisations face critical digital challenges that put both their operations and the young people they serve at risk.
Does this sound familiar?
- Staff struggling with outdated devices and slow systems
- Concerns about cybersecurity but no clear plan to address them
- Limited budget for IT support and digital infrastructure
- Team members avoiding digital tools because they lack confidence
- Worry about data protection and GDPR compliance
You’re not alone. Our research with community organisations revealed that:
- Wide variation in digital skills across the sector, with many organisations lacking confidence in digital environments
- Limited access to affordable training opportunities to build digital competence
- Lack of dedicated digital support services tailored for charity sector needs
- Little core funding available for digital development, leaving organisations to absorb high costs with minimal support
What is Tech Secure?
Tech Secure is your complete solution for digital transformation. It is a strategic initiative led by BDI (Bytes Digital Innovation), specifically designed to support organisations working with children and young people like yours. We don’t just fix your technology – we transform your entire digital capability including:
🛡️ Enhanced Cybersecurity – Protect your organisation and the young people you serve
💻 Modern Technology – Up-to-date devices and software that actually work
📚 Comprehensive Training – Build real confidence and skills across your team
🔧 Ongoing Support – 24/7 monitoring and help when you need it
💚 Sustainable Approach – Affordable monthly pricing that fits charity budgets
Your Tech Secure Journey: What to Expect
Stage 1: Understanding Your Needs
We begin with a thorough assessment tailored to your current situation:
- Technical Audit: Review of all devices, systems, and security.
- Staff Skills Evaluation: Assess digital confidence and training gaps.
- Cybersecurity Check: Identify vulnerabilities before issues arise.
- Needs Analysis: Determine how tech can better serve your mission.
Recent assessments uncovered issues like default router passwords, outdated software, improper password sharing, and missing data backups.
Your report will outline your digital status, highlight improvement priorities, map out next steps, and detail investment versus expected returns.
Stage 2: Technical Implementation
Overview of Technical Infrastructure:
- Microsoft 365 Business Premium: Provides professional email, cloud storage, and collaboration tools.
- Modern Devices: Refurbished laptops are provided to replace devices over two years old.
- Advanced Security: Includes multi-factor authentication, endpoint protection, and automated patch management.
- 24/7 Monitoring: Offers continuous protection and response to threats.
- Centralised Management: Integrates all technology components for cohesive operation.
Summary of Recent Project Outcomes:
- 26 devices upgraded across 4 organisations.
- 32 user accounts set up with multi-factor authentication.
- No security incidents reported since implementation.
- Cyber Essentials certification obtained for all participating organisations.
Implementation Timeline:
- Weeks 1-2: Planning and preparation.
- Weeks 3-4: Device setup and software installation.
- Weeks 5-6: Security implementation and testing.
- Weeks 7-8: Go-live support and adjustments.
Stage 3: Staff Training and Empowerment
Training Programme Overview:
- Cybersecurity and Data Protection
- Equip your staff with robust digital security skills.
- Guidance on meeting Cyber Essentials compliance and implementing best practices.
- Training to enhance phishing awareness and threat identification.
- Procedures for secure data handling and password management.
- Practical instruction on achieving GDPR compliance.
- Digital Communication and Collaboration
- Facilitate effective teamwork through enhanced digital communication.
- Proficiency development in Outlook, Microsoft Teams, and Zoom for professional correspondence.
- Efficient collaboration on shared documents.
- Instruction on organizing and managing virtual meetings and webinars.
- Strategies for managing digital communication to promote wellbeing.
- Data and Information Management
- Promote organized and accessible information management.
- Utilisation of SharePoint for document management and workflow optimization.
- Instruction on practical cloud-based systems.
- Training on reliable backup and recovery protocols.
- Application of GDPR principles in daily activities.
- Software and Digital Tools
- Ensure technology enhances productivity across the organization.
- Development of expertise in the Microsoft Office suite for routine tasks.
- Effective use of Customer Relationship Management (CRM) systems.
- Customization of software for operational efficiency.
- Best practices for secure downloading and updating procedures.
- IT Support and Troubleshooting
- Enable the team to address fundamental IT issues independently.
- Training in basic device and connectivity troubleshooting.
- Clarity on when to engage professional support.
- Instruction on managing software and system settings.
- Efficient access to ongoing technical support.
Based on our recent Tech Secure programme evaluation:
100% of participants report improved confidence across all digital competency areas:
- Cybersecurity awareness: 63% to 100% rating themselves excellent/good
- Digital communication: 84% to 100% rating themselves excellent/good
- Data management: 68% to 100% rating themselves excellent/good
- Software proficiency: 68% to 100% rating themselves excellent/good
- IT support awareness: 69% to 91% rating themselves excellent/good
- AI awareness: 67% to 91% rating themselves excellent/good
If you want to know more email us at bdi@bytes.org